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How to process an event

Module panel

When a notification with a linked algorithm is triggered, the event immediately appears in the interface — in the operator’s working panel for event processing.
The Control room panel  is located at the bottom of the Main section interface.
To expand the panel, click the arrow .

1Control room panel

1.
How to process an event
The Control room panel shows a list of all events received from notifications that are waiting for the operator’s action.

Top section

The top section of the panel helps you quickly find the events you need.
Available options:
  • Event Groups — filter by event type (speed, temperature, geofence, etc.)
  • Search — search by object name or event text
  • Grouping — groups identical events for the same object into one row
  • Show processed — by default, only unprocessed events are displayed
  • Refresh — manually refreshes the list

Event table

Each row represents an object with a current event or a group of events.
Main columns:
  • Date — time of the latest event
  • Object — object name (address or zone may be shown below)
  • Stage — current step of the algorithm
  • Operator — who has taken the event into work
  • Event:
  • Group — the group the event belongs to
  • A red circle with a number shows how many events are still unprocessed
  • Text — standard event description
  • Alternative text — custom description from notification settings (if configured)
How to process an event
There is an arrow on the left side of each row — click it to expand and see all events inside the group.
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Expand the list of all events

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How to start processing an event

1. When a notification is triggered, the event appears in the list on the panel
2. Click the row — the event will be shown on the map
3. Expand the row and select the required event.
4. Click:
  • Start — to process the event
  • Skip — if the event does not require processing
Events are automatically removed from the interface after 24 hours.
 

“Event Processing” window

After clicking Start, a step-by-step event processing window opens.
It follows the logic of your algorithm.
At the top:
  • Event ID — internal event number
  • Address — event location (can be copied by clicking the icon)
  • Event text — event description
Below:
  • Comment — what the operator did in response to the event (for example: “Called the driver”, “Informed the dispatcher”).
If the algorithm includes additional steps, the following may appear:
  • Drop-down lists to select a reason or status
  • Next step button — moves to the next algorithm block

Completing event processing

At the final step of the algorithm, there may be two buttons:
  • Yes — confirm the event (the violation occurred, action was taken)
  • No — alternative outcome (false alarm, no action required)
After selection:
  • The algorithm is completed
  • The event is marked as processed
  • The result is saved in the history
If the algorithm has no branching, a Finish button is shown instead of Yes / No.

Working with the event processing window

In the processing window, click the map icon — a built-in map will open at the bottom.
On the map you will see:
  • The object’s position at the moment of the event
  • The movement track before and after the event
  • Address and coordinates
Click the details icon in the processing window to open an additional panel with detailed information about the object and the event.
This panel contains three sections:
1. Sensors
  • Sensor values at the moment of the event
  • Current sensor values
    2. Processed events
  • Dates of previous events for this object
  • Which operators processed them
  • Processing time, group, and event text
    3. Task information
  • Task number and status
  • Status change times
  • Route and actual timings
This panel allows the operator to see the full context of the event without leaving the processing window.