| | Why is the monitored object not online?
• Check the physical connection (cables, connectors).
• Make sure the object is enabled and configured correctly.
• Check the IP address and network settings.
• Perform a ping to check network availability.
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| | How to add a new object to the monitoring system?
• Determine the IP address or hostname of the object.
• Configure the necessary parameters in the monitoring system (ports, protocols, imei).
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Ensure that the object responds to test requests (ping).
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Add an object to the monitoring interface and assign the necessary templates.
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| | What to do if the monitored object often loses connection?
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Check the stability of the network connection.
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Make sure there are no CPU or memory overloads on site.
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Review the logs for errors.
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Check the timeout settings and polling intervals in the monitoring system.
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Make sure there are no IP address conflicts.
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| | How to set up notifications about problems with an object?
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Set up notifications in the monitoring system (email, SMS, instant messengers).
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Ensure contact information and notification methods are current.
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Test how notifications work using tests.
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| | Why is the report empty or contains incorrect data?
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Check the filter settings and report parameters.
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Verify that data actually exists for the specified period.
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Verify that all required monitoring options are enabled.
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| | What to do if the report takes too long to generate?
• Check the server load and ensure that the system resources are sufficient to generate reports.
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Optimize queries and report settings to improve performance.
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Check whether the volume of data affects the speed of report generation.
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| | What to do if the report takes too long to generate?
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